A number of residents have contacted me about our local postal service, particularly around the late delivery of NHS letters. I had the opportunity to feedback these concerns during my visit to the Royal Mail Delivery Office on Pinner Road this morning.
Having spoken with the team, I understand that undated letters from the NHS are received by Royal Mail for unscheduled delivery, meaning that letters are not required to be delivered on or before a specific date. It therefore seems to me that the NHS must amend its system to ensure that urgent mail is sent appropriately.
I was also interested to hear the differing perspectives on proposals to change postal deliveries from a five-day service, and the potential cost-benefits of this.
Overall, it was an interesting and productive visit, which provided a greater understanding of how the local postal service is organised. I am very grateful to the team for taking the time out of their busy morning to speak with me.
